Our clerk will attend the Check-Out appointment with a copy of the original inventory. Where possible we encourage the tenant to be present for this appointment. The property is re-inspected and any discrepancies or variations to the inventory, taking into account fair wear and tear, will be noted, for example cleaning deficiencies, damage/breakage, missing or additional items, excessive wear, condition of gardens etc.

All concerns noted will be discussed with the tenant and transferred onto the Check-Out Report. The conclusion of the Check-Out procedure will be the reading of the meters in the presence of the tenant, the handover of all keys to the inventory clerk, and the completion of the Check-Out Report which will require the tenant's forwarding address and signature.

We will then provide a document outlining the findings of the Check-Out. This will include clear advice as to levels of responsibility and action required as well as the signed Check-Out Report itself.